Plum Healthcare Group, LLC was approached by Limitless at the NIC conference in 2013. Our CEO invited them to contact me to see how they could help us in reducing our telecom, wireless, cable and internet costs. After meeting with Todd Larsen and hearing how they could help us find significant savings by thoroughly auditing our bills and plans, we engaged LT-CRS in early 2014. I was intrigued by the solution they offered because over the past 14 years, Plum had been growing rapidly through acquisitions, including a very large purchase in 2011 of 27 facilities. I always had a nagging feeling that there were many phone lines and services no longer in use and never really addressed during the transactions.
After working on several buildings, my sense of waste was confirmed. The team at LT-CRS worked tirelessly with us to review our invoices to find savings in almost every case! I was so grateful they were the ones interacting with the various carriers. They fought long and hard with difficult and slow-to-respond carriers, acting as our advocate every step of the way. They were so professional and courteous. I consider them to be a part of my team, dedicated to dealing with one of the most frustrating aspects of my job. They helped us to cancel unused services and contracts, to get the best pricing available and to negotiate very favorable contracts for us. As a result, we saw a 37% annual savings in Local, Long Distance and Wireless services! They also saved us 10% in other areas like TV, broadband circuits and conference calling services. Our overall savings was 31% representing over $621,000 in annual savings. I am currently working with LT-CRS on ways we can continue to ensure that we stay on top of the often confusing and time-consuming black hole of telecom and data spend. If you have a nagging feeling (like I did) that there is waste in your organization related to your telecom costs, I highly recommend you spend a few minutes talking with the great people at LT-CRS. Bring them onto your team like I did. You will not be disappointed.
Keeping management costs minimal yet effective helps maintain the integrity of our organization. That is why we relied on LT-CRS, an organization with a reputation for streamlining service needs in a collaborative and concise manner.
Limitless Technology professionals Tom Carrigan, Terri Frederique and Cindy Larsen simplified the process. We were extremely pleased with the little time and effort required from our staff during the audit. Their expertise in uncovering billing errors, negotiating our current contracts and renegotiating new contracts has led to reductions on our cable, internet, land line telephone and wireless telephones costs which exceeded our expectations.
We were particularly impressed when they uncovered and obtained a credit of nearly $40,000.00 from one of our cable providers, something we simply had no idea was possible. When we entered into our agreement with LT-CRS we had hopes of future savings so receiving a check back from a provider was both surprising and welcome addition to what we believed possible.
Here are the numbers that speak to the great job Limitless Technology did in finding ways to better utilize our technology services.
*Overall Savings 49.51 %
*Annual Savings $76,919.64
*Reduced local billing by over 21%
*Reduced internet billing by over 31%
*Reduced conferencing billing 85.69%
Cascade Health Services highly recommends Limitless Technology – Cost Reduction Specialists as a resource for your telecommunication cost reduction savings.
Ron Haney Owner/President
ABILENE – ARLINGTON – BOERNE – CASTROVILLE – CORPUS CHRISTI
Tom and his team of Pam Feirick, Cindy Larsen, and Terri Frederique are extremely knowledgeable, and the service they provide is top notch. They were good representatives of Meadowlark Hills in all of their talks with our vendors. As a result of their work, our telecommunications expenses went down by 14%. Included in these savings were 18% savings in our bulk cable spend, 15% savings in wireless services, and almost 30% savings in paging services.
There’s more good news…. The time spend by our staff internally on this project was very minuscule. All of the leg work was performed by Tom’s team. Our accounts payable clerk spent a few minutes on the front end e-mailing invoices to the team and then on the back end we approved the changes. It was as simple as that.
In September of 2011, Duane Coffey of Net/Complete, and IT consultant that I rely on for over fifteen years, suggested that I call Todd Larsen from Limitless Technology and that his company could help Jewett Orthopaedic Clinic with controlling phone cost. When I contacted Todd by phone, I was so impressed with his value proposition,that I setup a meeting with our CFO Martha Harriman and myself.
From our first meeting in October 2011 to today, Limitless Technology staff Todd Larsen, Cindy Larsen, Pam Feirick, Tom Carrigan and others behind the scenes have been extremely professional and knowledgeable. Whatever service Jewett requested whether it be:
– Telecom billing audit which we still have in place today in TEM
– Work with Bright House TV to combine invoices for 8 offices to one statement
– Consult on Two-Way Radio selection
– Negotiate a renewal telecom contract with Century Link in 2011
– Selection of new Telecom company – Windstream in 2013
– Organize and plan the multi-site Telecom switch over from Century Link to Windstream
– Consult on a new fiber network architecture and vendor selection
– Negotiate a renewal contract with Bright House giving Jewett the redundant fiber service needed to remove the current AT&T fiber network for significant savings
Listed above are just some of the key services that Limitless Technology has provided Jewett Orthopaedic Clinic over the last two and a half years, and I am looking forward to continuing our trusted relationship for years to come.
Limitless Technology is dedicated and passionate to provide the best possible outcome for its customer on any service in their strong portfolio of services.
James H. Floyd
Information System Director
Extended Care has grown significantly over time, and we intuitively knew there had to be redundancies and over charges in our telecommunication services. However, we did not have the internal resources or knowledge to effectively follow up on that insight.
Enter Limitless Technology.
By the end of their approximately 4 month audit, Limitless has saved ECC and its client nursing homes over $300,000 per year in various telecommunication categories, including local phone, wireless phone, TV/cable and conferencing services. On a percentage basis, that is in excess of 30% of our baseline charges pre-audit.
In terms of the audit itself, Limitless made an inherently complicated process as simple as possible. They interacted seamlessly with our various staff members, and were understanding and helpful when we were having difficulty pulling the required information together. In addition, any proposed changes were explained and discussed in detail before implemented.
Extended Care Consulting, LLC would highly recommend Limitless to any organization, especially one with multiple locations/users, that desires to analyze their current telecommunication infrastructure and determine if significant savings are possible.
If you would like to speak with me in more detail regarding my experience with Limitless, please do not hesitate to call at 847-905-4022.
Keith R. Gibbons, CEO.
I am reluctant to enter into new vendor relationships and do so only after I have been thoroughly convinced that the vendor can do what he says he can do. Todd and I talked for two years before I agreed to let him review my tech services. During this time he was never pushy or bothersome. He explained and re-explained the process patiently.
When I finally agreed to let Limitless help us I made it clear that we were going to do very little beyond processing the required photocopies and the scanning necessary to get them the documents they needed. This worked out for us as planned and Limitless met my expectations with great and friendly service headed by Cindy.
Limitless worked methodically through the cable, internet, wireless telephone and landline telephone accounts of our 15 senior living communities and our home office entity. Occasionally they needed more information from us and waited patiently for my staff to get around to responding. They always let me know where they were in the process.
At the end of the process Limitless identified and instituted on our behalf, with very little effort on our part, a total of $28,500 in annual savings and they provided documentation of the savings in handy and readable reports.
I am very pleased with Limitless, with the personal attention provided by Todd and Cindy and with their kind and patient recognition of the many demands on my time.
Don’t wait as long as I did to let them help you.
Dennis J. Christianson
Director of Finance
Koelsch Senior Communities
Indeed, the size of TLC Management makes it necessary to have proper auditing practices in place relative to accounts payable management. We certainly do not have the resources to micromanage all of our payables and we recognized that we did not have the expertise to negotiate price reductions and termination of services related to our technology costs.
TLC searched for an outside auditing organization that would meet our needs in this area of technology auditing (i.e. phone bills, wireless bills, etc.). We were certainly excited to see what Limitless Technology could do when we signed the contract with them in November 2011.
Limitless Technology has performed beyond our expectations with nearly $100,000 dollars in savings confirmed. This savings includes but is not limited to:
TLC Management would highly recommend that any organization (with multiple sites and phone users) welcomes Limitless Technology into their board room and allow them to present their array of services. Moreover, the staff at Limitless Technology is made up of consummate professionals who seek approvals on any changes to an organizations’ technology infrastructure. You will know in advance BEFORE any changes are made. This was very important to TLC as we moved forward in this relationship.
Finally should you have any questions regarding TLC’s experience with Limitless Technology, please do not hesitate to call me on my cell phone at 765-517-1352.
Cullen S Gibson
Vice President of Operations
Re: Limitless Technology CRS – (Cost Reduction Specialists)
In 2010, our company, Envoy Health Care, and an affiliate, Consulate Health Care, engaged Limitless Technology CRS to conduct a full audit of both companies and their subsidiaries’ telecom costs. The audit covered virtually every facet of our telecom usage and cost spectrum, including, local and long distance land lines, conference calling, cell phones, and broad band services and phone systems and internal telecom management. Our companies had grown rapidly and as a result of acquisitions, we inherited different phone systems, a myriad of circuit contracts and disparate telecom systems. We had the sense that we had a bit of a mess on our hands but didn’t quite know where to start to sort out our telecom usage and expense management.
We started the engagement with skepticism about the potential savings and ended the engagement astounded at how much money we had been wasting. We didn’t know what we didn’t know until we brought in professional who understood these services far better than our internal staff and who could devote the dedicated and focused resources to such a project. The results of the audit were impressive. At Limitless’ direction, we terminated and amended contracts and negotiated new contracts, dropped unused circuits, and changed our internal processes to pay much more attention to our telecom bills.
We saved approximately $900,000 or 25% of our total telecom spending of $3.6 million. Limitless was professional, efficient and minimally disruptive to our staff. We’d highly recommend them to any company that spends significant dollars on telecom services.
Executive Vice President
Envoy Management Company, LLC
From the start of the process to the conclusion, Todd and Cindy have been extremely professional, thorough and knowledgeable.
They were always on top of all of the changes and the follow through was extremely efficient. They saved us approximate 15% of our total communications expense and approximately 30% of the items that could be affected.
I have been quite impressed with their entire process and would not hesitate to recommend their services. We plan to continue utilizing their services on an ongoing basis.
Pryor & Pryor, Inc
Subway Franchise Owner
The overall experience with Limitless was professional and straightforward. After providing the initial documentation for the audit phase, Limitless took over and required very little from my team in order to complete their audit. They handled negotiations with our suppliers and only implemented approved changes to our services. In the end, they were able to save us over 27% within our current agreements without straining any relationships with our strategic suppliers.
I want to thank you and your amazing team for helping us find savings that we didn’t even know were there.
Director of IT