A results-driven telecom professional, Terri brings to LT~CRS 24 years of hospitality industry experience performing billing and contract analyses and managing voice telecom networks for over 100 full-service hotels including Ritz-Carlton, Renaissance and JW Marriott Hotels as well as 200+ Marriott limited-lodging brand hotels.
In 15+ years dedicated to conducting telecom audits, Terri frequently achieved between $500K and $1M annually in sustainable telecom cost reduction for the hotels she served. Her strong interpersonal skills and keen understanding of both the client’s and carrier’s point of view consistently result in a win for both parties in contract negotiations. In her first 18 months with LT~CRS, Terri identified and recovered nearly $100K in misappropriated charges for three clients. Terri strives daily to exceed customer expectations by “digging deep” to significantly improve LT~CRS clients’ bottom lines!