Long-term Healthcare Business Case

LT~CRS saves health care provider $1.017million a year in telecommunication spending.

Background:

BACKGROUND: Health care provider focused on rehabilitation centers, assisted living, retirement centers, hospice and long-term acute care.

• 82 multi-state facilities
• 11,000+ employees
• $750M+ in annual revenue
• Total Monthly Spend $304K
• Total Annual Spend $3.65M

Industry: Heathcarelong-term-health-care

Industry Facts:

  • Branch leadership changes
  • Multi-departmental decision making
  • Inconsistent telecom procurement practices or audit process
  • Limited telecom billing and contract expertise

Problem:

The complexities of mergers and acquisitions, multiple facilities, carriers and geographies, coupled with lack of standard processes were daunting to the current management.

 

Additional Challenges:

The complexities of mergers and acquisitions, multiple facilities, carriers and geographies, coupled with lack of standard processes.

  • Branch leadership changes
  • Multi-departmental decision making
  • Inconsistent telecom procurement practices or audit process
  • Limited telecom billing and contract expertise

 

Proposed Solution:

Deep dive examination of the following:

  • Telecom services & contracts Forensic billings review
  • Verification of services by type
  • Findings/Recommendation of changes
  • Implementation of changes by LT~CRS with approval Proof of savings before
    invoicing
  • Go-forward reductions

 

Results:

Upon completion, health care provider received a 25% savings in the 1st year.

That’s $1.017M in annual telecom savings….and over $4.6M in 5 years!

 

testimonial

 

Our company, Envoy Health Care, and an affiliate, Consulate Health Care, engaged Limitless Technology CRS to conduct a full audit of both companies and their subsidiaries’ telecom costs. The audit covered virtually every facet of our telecom usage and cost spectrum, including, local and long distance land lines, conference calling, cell phones, and broad band services and phone systems and internal telecom management. Our companies had grown rapidly and as a result of acquisitions, we inherited different phone systems, a myriad of circuit contracts and disparate telecom systems. We had the sense that we had a bit of a mess on our hands but didn’t quite know where to start to sort out our telecom usage and expense management.We started the engagement with skepticism about the potential savings and ended the engagement astounded at how much money we had been wasting. We didn’t know what we didn’t know until we brought in professional who understood these services far better than our internal staff and who could devote the dedicated and focused resources to such a project. The results of the audit were impressive. At Limitless’ direction, we terminated and amended contracts and negotiated new contracts, dropped unused circuits, and changed our internal processes to pay much more attention to our telecom bills.We saved approximately $900,000 or 25% of our total telecom spending of $3.6 million. Limitless was professional, efficient and minimally disruptive to our staff. We’d highly recommend them to any company that spends significant dollars on telecom services. More testimonials